When a new ingredient handling system is commissioned, it’s engineered for precision, safety, and performance. But what happens after startup?
Long-term reliability isn’t guaranteed by installation alone. Components age and control systems require updates. Without a structured service strategy, performance may gradually decline until the cost of reactive maintenance begins to outweigh the cost of prevention.
That’s why we’re introducing AZO CARE (Constant Assurance of Reliable Efficiency): a comprehensive service program designed to protect process, product, and performance reliability for your plant’s entire lifecycle. This isn’t a one-time service visit, but a long-term partnership engineered for peace of mind.
AZO CARE integrates preventive maintenance, inspections, consulting, spare parts management, digital tools, and remote support into a coordinated, cyclical partnership program. We’ll help you keep your systems running and protect your return on investment so you can retain long-term customers and strengthen profitable relationships.
We begin by evaluating your existing system and service goals, then work alongside your team to assess options, define the right strategy, and implement a plan that supports long-term performance and reliability. We don’t simply install systems — we stand behind their performance.
Unlike ad hoc maintenance models, AZO CARE is:
We know that every production environment is different. Ingredient characteristics vary. Throughput demands evolve, and regulatory expectations shift. AZO CARE adapts accordingly, offering scalable service structures that align with each facility’s technical and operational requirements.
In facilities handling powders, granulates, and sensitive ingredients, maintenance is directly tied to safety, efficiency, and brand protection. Without structured service and inspection, a predictable cycle begins:
Planned maintenance is more cost-effective than unplanned repair, but the true value of preventive service goes beyond cost savings: it protects compliance and customer trust. Through AZO CARE, you’ll gain a strategic advantage when you shift your maintenance strategy from reactive to proactive.
As your consulting partner, here’s what we bring to the table.
Customized maintenance plans aligned with system use protect throughput and minimize unplanned downtime. Regular inspections identify wear or deviations before they disrupt production.
Grounding inspections, dust monitoring, safety equipment testing, and structured documentation support regulatory compliance and reduce explosion and ignition risks.
Preventive maintenance reduces mechanical stress and protects capital investment. Instead of shortening system life through reactive repair cycles, AZO CARE preserves performance stability.
Inaccurate dosing, worn components, or poorly maintained control systems directly impact product reproducibility. AZO CARE safeguards dosing accuracy, system calibration, and process stability to protect the end product.
At its core, AZO CARE combines three pillars: service packages, spare parts and control system, and direct access to AZO expertise.
We offer structured service tiers: from foundational inspection and documentation to advanced preventive maintenance and system optimization. Additional modular add-ons address specific operational needs, including:
This flexible structure ensures service is aligned with actual plant risk profiles rather than generic maintenance templates.
Innovative ingredient handling systems demand specialized knowledge. AZO CARE provides structured access to that expertise through:
Whether addressing control system diagnostics, grounding verification, or mechanical wear, you’ll work directly with AZO’s trained technicians and engineers. We bring more than 75 years of expertise behind every engagement to help our customers gain operational foresight, not just technical support.
Ingredient handling systems are often the quiet backbone of production. When they function properly, operations run smoothly. When they don’t, the impact is immediate and costly.
AZO CARE ensures that performance doesn’t erode over time. It provides structured service where uncertainty can creep in, insight where risks may emerge, and partnership where complexity demands experience.
Contact AZO to explore how AZO CARE can be tailored to your facility.